Terms of service

Effective Date: April 28, 2025

This website is operated by Kai Commerce, doing business as Kaimana. Throughout the site, the terms “we,” “us,” and “our” refer to Kai Commerce. By accessing or using our site (https://kaimana.shop), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you may not access or use our services.

 

1. Online Store Use

You must be at least 18 years old, or have legal permission from a guardian, to use this site. You agree not to use our site for any unlawful purpose or in violation of any applicable laws.

 

2. Products and Services

We sell wellness and bath products, primarily online. Product availability, pricing, and descriptions may change without notice. We reserve the right to limit quantities and discontinue items at any time.

We make every effort to display products as accurately as possible, but we cannot guarantee that your device’s display reflects true colors or texture.

 

3. Orders and Payment

We reserve the right to refuse or cancel any order at our discretion. We may limit purchases per person, household, or order. You agree to provide accurate billing and shipping information.

For more information, please refer to our Refund Policy.

 

4. Returns and Refunds

We do not accept returns. If your item arrives damaged or incorrect, please contact us within 7 days at support@kaimana.shop. We’ll assess and resolve the issue promptly.

 

5. Shipping

Orders are typically processed within 1–3 business days. Delivery timelines vary by destination. You will receive tracking details via email once your order ships.

Shipping costs are calculated at checkout. We are not responsible for delays due to the carrier or customs.

 

6. Accuracy of Information

We strive to keep all content accurate and up to date. However, we are not responsible if information on the site is incomplete or outdated. You acknowledge that it is your responsibility to monitor changes to our website.

 

7. Intellectual Property

All content on this site—including text, images, logos, and designs—is owned or licensed by Kai Commerce. You may not reproduce or exploit any part of the site without written permission.

 

8. User Feedback and Submissions

Any ideas, comments, or materials you submit may be used by us without restriction or compensation. You agree not to submit unlawful, defamatory, or harmful content.

 

9. Third-Party Links and Tools

Our site may include links or tools from third parties. We are not responsible for their content, accuracy, or policies. Your use of these services is at your own risk.

 

10. Privacy

Your submission of personal information is governed by our Privacy Policy. We take your privacy seriously and handle your data in compliance with applicable laws.

 

11. Prohibited Use

You may not use our site to:

• Violate laws or third-party rights
• Distribute malware or spam
• Harass, abuse, or discriminate against others
• Interfere with the site’s security or infrastructure

We reserve the right to terminate your access if you engage in prohibited conduct.

 

12. Limitation of Liability

To the fullest extent permitted by law, Kai Commerce is not liable for any direct or indirect damages related to the use of our website or products. Your use of our services is at your own risk.

 

13. Indemnification

You agree to indemnify and hold Kai Commerce, its affiliates, and employees harmless from any claim or demand resulting from your breach of these Terms or your misuse of the site.

 

14. Governing Law

These Terms are governed by the laws of the United States. Any disputes arising from your use of the site shall be resolved in accordance with U.S. legal standards.

 

15. Updates to Terms

We may update these Terms from time to time. The most current version will always be posted on this page. Your continued use of the site means you accept any changes.

 

16. Contact Information

For questions regarding these Terms, please contact us:

Kaimana (Kai Commerce)

• support@kaimana.shop

• 805-679-1992